Housing & Homelessness

Getting in touch

If you, or someone you know is homeless or at risk of becoming homeless, please call us on 0330 0083957 or email siashomeless&housing@aquarius.org.uk.

Our housing team will offer immediate advice and help with finding a place to stay as soon as possible. Please note, however, that we cannot guarantee housing.

Who we can help

We accept referrals for people who are:

  • Aged 18 and over;
  • Roofless, ie rough sleeping;
  • At risk of homelessness, eg sofa surfing, at risk of loss of tenancy, experiencing relationship breakdown.

What we offer

The SIAS housing service offers:

  • Housing advice and information
  • Dedicated peer support workers
  • Support for entrenched rough sleepers and those at risk of rough sleeping
  • Help with maintaining or accessing independent accommodation
  • Individual budget plans
  • A multi-agency approach, covering a wide range of support issues including:
    • Debt
    • Substance misuse
    • Reconnection with communities and family
    • Meaningful use of time
    • Access to education, training and employment
  • Support with local authority housing application forms
  • Help with obtaining ID

How we work:

  • On receipt of a referral staff will visit you to carry out an assessment of your needs.
  • Next, we will discuss how we can support you, in areas such as housing, health, income and obtaining ID if needed.
  • We allocate you a support worker, who will remain in regular contact with you, as needed.
  • We cannot say how long you will have to wait for accommodation, that will depend on availability and suitability.
  • We make referrals to shared, supported and private housing.
  • What you need to do is attend appointments with your support worker and supported agencies and keep us informed of any changes in your circumstances.

Other options for someone at risk of becoming homeless

There are also other organisations that can help if you, or someone you know is at risk of becoming Homeless.

These include:

Solihull Council housing team
Open weekdays, except Wednesday, 10am to 4pm
Call 0121 717 1515 or email info@solihullcommunityhousing.org.uk

Open 8am to 8pm on weekdays and 8am to 5pm at weekends
Call 0808 800 4444 or visit england.shelter.org.uk/get_advice

Refugee Action
Advice for migrants and asylum seekers
Call 0808 800 0007 or visit www.refugee-action.org.uk

Help for European migrants who want to return home

Citizens Advice Bureau
Open weekdays, 10am to 2.30pm
Call 0121 704 7810 or visit www.adviceguide.org.uk

National Domestic Violence Helpline
Help for anyone fleeing domestic violence
Call 0808 2000 247 (24 hours)

Housing and Homelessness - SIAS

StreetLink is a website, mobile app and telephone service enabling the public to send an alert when they are concerned about someone sleeping rough and connect them to local services, accommodation and support.

Send an alert to StreetLink by Calling 0300 500 0914 or visiting www.streetlink.org.uk