Frequently Asked Questions

SIAS recognises the importance of providing support services for families in their own right and as such has a range of services available to suit your needs.

We offer a free, confidential and non-judgemental service. We will treat you with respect and understanding as we support you.

  • Where do I have to live to access SIAS services?

    SIAS can support you if you live anywhere in the Borough of Solihull. This includes the communities of Castle Bromwich, Chelmsley Wood, Fordbridge, Kingshurst, Marston Green and Smith’s Wood in the north and the towns of Solihull and Shirley in the south.

  • What is SIAS and do I have to pay?

    SIAS is a free, confidential and non-judgmental one stop service that offers easy access to appropriate support and treatment for all who have problems with drugs, alcohol or gambling. We also offer support to families and friends.

  • What services does SIAS offer?

    We are here to help individuals free themselves from addiction, working with them and their families, where appropriate, to find a way forward that works for them. No matter what has gone before, we treat everyone with respect and understanding. Visit the Adults or Young Persons section for a full list of services we offer.

  • How do I refer myself or somebody else to SIAS?

    Whether you are ready to start the journey towards recovery, are a relative, partner or friend of someone who has a problem, or a professional wishing to refer a client, the way to access SIAS services is to give us a call or email us.

  • How do I know if I need help?

    If your life and relationships are being negatively affected by your substance use or gambling activity, it’s time to come to terms with the fact that you might have an addiction.  Visit https://www.nhs.uk/live-well/healthy-body/addiction-what-is-it/ for more information on addiction.

  • A member of my family is using drugs/alcohol/gambling heavily, can you help me?

    SIAS has family workers who specialise in supporting  family members, friends or colleagues who are concerned about someone’s drinking and/or drugs use or gambling. We can offer one to one sessions, access to support groups and signpost you to a range of other services that will help.  Please give us a call.

  • Does SIAS provide workshops for schools?

    SIAS can provide drug and alcohol workshops to schools, colleges, youth clubs and community centres for free. They can be tailored to suit your needs. All workshops are engaging and use a number of different activities and resources designed to interest young people.